Troubleshooting
All the error codes can be found in the idrserr.h file from the File List of the API REFERENCE.
Table 1. Table of Error codes
| Error code | Error label | Details and troubleshooting |
|---|---|---|
| 10 | IDRS_ERROR_NO_IMAGING_MODULE_READY NoImagingModuleReady | This error occurs when the Imaging module is not set up. iDRS_MODULE_IMAGE_FILE or eModule.ImageFile To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the Imaging module and load it into iDRS. |
| 1002 | IDRS_ERROR_FILE_OPEN FileOpen | There are 3 main reasons for this error: 1. The specified file does not exist; or 2. The specified file is already locked; or 3. The location or the path of the specified file is not accessible. |
| 1105 | IDRS_ERROR_IMAGE_TOO_LARGE ImageTooLarge | This error occurs when the image you are trying to recognize is too large for the OCR engine to process. Note that iDRS™ is able to process images up to 75.000.000 pixels. Refer to IDRS_MAX_IMAGE_DIMENSION_OCR More information on the page size limits can be found in Related Pages > OCR Engine FAQ of the API REF. |
| 1202 | IDRS_ERROR_CHARACTER_RECOGNITION_ ENGINE_NOT_READY CharacterRecognitionEngineNotReady | This error occurs when the Character Recognition module is not set up. iDRS_MODULE_OCR or eModule.Ocr To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the OCR module and load it into iDRS. |
| 1205 | IDRS_ERROR_CHARACTER_RECOGNITION_ ENGINE_LOAD_DECISION_ENV CharacterRecognitionEngineLoadDecisionEnv | This error indicates a problem accessing the OCR resources folder. It occurs when one of the lexicons used cannot be found in the resources path. Make sure that you are correctly specifying the path to the resources folder when setting up the licenses. Normally the resources folder is located in IDRS_SDK_ROOT\resources. |
| 1302 | IDRS_ERROR_BCODE_NOT_READY BarcodeNotReady | This error occurs when the Barcode module is not set up. iDRS_MODULE_BARCODE or eModule.Barcode To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the Barcode module and load it into iDRS. |
| 1402 | IDRS_ERROR_PREPRO_NOT_READY PreproNotReady | This error occurs when the Preprocessing module is not set up. iDRS_MODULE_PREPRO or eModule.Prepro To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the Preprocessing module and load it into iDRS. |
| 1502 | IDRS_ERROR_DOCUMENT_OUTPUT_NOT_READY DocumentOutputNotReady | This error occurs when the Document Output module is not set up. iDRS_MODULE_DOCUMENT_OUTPUT or eModule.DocumentOutput To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the Document Output module and load it into iDRS. |
| 1602 | IDRS_ERROR_IMAGE_FILE_NOT_READY ImageFileNotReady | This error occurs when the Imaging module is not set up. iDRS_MODULE_IMAGE_FILE or eModule.ImageFile To set up this module, you need to: 1. Activate your license(s) 2. Use the software keys you have received after the license activation to set up the Imaging module and load it into iDRS. |